RETURNS
We want you to absolutely love your purchase and have the right fit! We offer exchange, credit or refund on all full price items in accordance with the following conditions:
- Items must be returned to us within 14 days of purchase for a refund, exchange or credit. If the return is not received within 14 days of purchase, you may be offered a store credit or exchange subject to availability.
- All returned items must be unworn, unwashed, in it's original packaging and with all labels intact
Sale/discounted items:
- Sale items are final sales and unfortunately cannot be returned unless faulty
- Discounted orders (e.g. where a discount code is used at checkout) can only be returned for a credit/exchange and must meet the above conditions
If you need to return an item/s please contact us or email hello@mummabearnursingwear.com.au and we'll let you know how to return the item/s.
Please note:
- The customer is responsible for all shipping costs associated with returns and exchanges. To ensure the package reaches us, we recommend you use a trackable service.
- If you purchased a pre-order, or you live in areas where postage times can be high (e.g. WA) please contact us if you think you will not be able to return the item within 14 days.